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Urgent! Solution Architect - ESM Job | Capgemini

Solution Architect ESM



Job description

Solution Architect Skills & Experience - Pan India

• Demonstrable experience of selling and/or delivering ServiceNow enabled transformations.

Experience required: 11- 18 years.

• Proven track record of selling ServiceNow projects and consultancy bids from a pre-sales perspective.

Solid experience in architecting, building, and supporting complex implementations in a large-scale enterprise ServiceNow environment.

Some exposure to Service Integration (or SIAM) and ServiceNow projects implementation in a large client setting.

• Design and development experience of core service management processes and reporting, aligned to the ServiceNow IT service management tool suite.

• In addition to ITSM – experience of one of the following areas would be highly beneficial: CSM, HR, Security.

• Knowledge of other IT service management tool suites, such as BMC, HP and IBM Tivoli.

• ITIL Certified.

• Demonstrated performance in complex solutioning and innovative deal construct.

• Consultative, value-proposition/business case driven pre-sales methodology experience.

• Strong techno-commercial/business orientation and cost sensitive.

• Self-driven and motivated, comfortable with change/ambiguity.

• Financial management experience: estimating, budgeting, pricing, risk assessment.

• Execute on assigned RFP/RFI/proposals/proposal sections and deliver a high-quality response in terms of content, formatting and value-adds.

• Hands on experience in writing proposals and delivering customer presentations.

• Excellent presentation and proposal/RFP skills.

• Completely flexible and mobile to travel within the UK and globally, as required.

Solution Architect (ServiceNow) Certification

  • The Solution Architect must be ServcieNow ITSM or CSM certified.

    Should also be Capgemini Architecture Level 2 certified OR have a plan to certify if new to Capgemini


Required Skill Profession

Computer Occupations



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